Operations management concepts are not confined to one department. Rather, they are far-reaching, affecting every functional aspect of the organization. Whether studying accounting, finance, human resources, information technology, management, marketing, or purchasing, students need to understand the critical impact operations management has on any business. Operations management is the administration of business practices to create the highest level of efficiency possible within an organization. It is concerned with converting materials and labor into goods and services as efficiently as possible to maximize the profit of an organization. Operations management teams attempt to balance costs with revenue to achieve the highest net operating profit possible. The book aims to shed light on some of the unexplored aspects of operations management. It discusses in detail the different techniques and applications used in this field. It is a compilation of chapters that discuss the most vital concepts in this field.  It deals with operations strategy, decision making and service management. It also explores forecasting, operations scheduling, quality management and facilities planning. Different approaches, evaluations and methodologies have been included in this book. Coherent flow of topics, student- friendly language and extensive use of examples make this book an invaluable source of knowledge. This book is meant for students who are looking for an elaborate reference on this subject.

Preface

1. Operations Management and the Organization 

2. Operations Strategy

3. Decision Making in Operations Management 

4. Product and Service Management 

5. Operations and Supply Chain Management 

6. Inventory Management 

7. Forecasting 

8. Operations Scheduling

9. Quality Management 

10. Facilities Planning and Management

Index

Vaughn Redding is an Adjunct Professor at University College, Swansea. He received his Ph.D. in Manufacturing Engineering from Science Research University, Rotterdam. His research interests are in supply chain innovation, theory and applications of industrial engineering, lean production, operations management, performance measurement, process management and improvement. Redding has authored and edited a number of academic periodicals, journal papers, articles and books in the field of production management and supply chain network.